Terms and Conditions

This agreement is concluded between you and ("Company"), VAT Number: , Business Registry Number: , in relation to the use of all services of the website https://nl.escapeall.com ("Service"). By using this Service, you agree to be bound by these terms and conditions. The term "Platform" refers to the website (for mobile and desktop devices) and the application in which the Service is available, owned, controlled, managed, maintained and / or hosted by the Company.

Rights Related to the Service
The Service is designed to help you find information about services provided by companies that are not owned or controlled by the Company. In particular, the Service provides descriptions of the provided services to help you locate the ones you are interested in. For this reason, Affiliated Companies have access to a management system through which they have sole responsibility for the renewal of all prices, availability and other information displayed on EscapeAll.com. Despite the fact that we make every effort to ensure the proper operation of our Services, we can neither confirm nor guarantee that all information is accurate, complete or correct, nor can we be held responsible for any errors. the Company has no responsibility for the content and quality of the above services. When you select a service, you can make a reservation with the partner company. the Company is the owner of, and retains all intellectual property rights of this Service. However, the Company does not maintain ownership rights of the services provided by the partner companies which the Service provides links with. Your reservation is handled entirely by the affiliate company. If you pay online, the funds are transferred directly to the affiliate company that provides the service. Any change or cancellation request is directly and solely handled by the affiliate company according to affiliate’s cancelation policy.

Use of the Service
You may view the content of the Service only for your personal use (ie for non-commercial use) and may not copy, reproduce, alter, modify, create derivative works or publicly display any content in any way. For instance, you may not use the Service for selling a product or service, use the Service for increasing traffic to your site for commercial purposes, such as advertising for sale of products, acquiring the results from the Service and converting their form and appearance, use of robot, spider, devices or manual processes of the Service’s content for monitoring or copying.If you are not sure if the intended use of the Service is permitted, please contact us. In addition, the Company reserves the right in its sole discretion to suspend or terminate the Service or your access to it.

User Reviews
Visitors / users through the website have the ability to enter their own rankings for the services of partner companies. Visitors / users are required to follow the rules of good behavior and not to submit reviews with illegal and unethical content. the Company may for any reason move or delete any review or even the account of the user who created it. For instance, due to conflict of interest, very low reviews (ex 0.5) submitted by owners or employees of other escape room companies, are not approved. Visitors / users retain the intellectual property rights of the scores they quote, while the Company states that it does not accept or endorse the views, ideas or perceptions.This means that the visitor / user is solely responsible for any content posted, sent, transferred or otherwise made available through the review pages and other services of the site. Due to the volume of incoming / submitted data, the site is not technically able to control all content posted by its users / members on public discussion websites or other services and therefore cannot guarantee the accuracy, integrity , the legitimacy, or the quality of such content.

Disclaimer of Liability
To the extent permitted by law, the Company and its employees are not responsible for (i) any criminal, special, indirect or consequential loss or damage, any loss of production, loss of profit, loss of revenue, loss of contract, loss or damage to clientele or reputation, loss of right to compensation (ii) any lack of clarity regarding the information (description) of the affiliate (including pricing, availability and evaluation) provided on our Platform, (iii)services or products offered by the partner company or other business partners,(v) personal injury, death, personal property damage or other (direct, indirect, special, consequential or criminal) damages, loss of use, inability to use or delay in the use of our Platform, any loss, or charges you have suffered, paid or caused, either as a result of (legal) acts, errors, breaches, negligence, willful misconduct, omissions, non-execution, false declarations, tort or absolute liability of the cooperating company or any of other business partners (including their employees, management, executives, agents, agents or affiliated companies) whose products or services are provided (either directly or indirectly), offered or promoted to or through the Platform, including any (partial) cancellation, overbooking, strike, force majeure or any other incident beyond our control. Whether or not our Affiliate Company has charged for the product or service or whether we facilitate the payment of the booking price, you agree and accept that the Partner is at all times responsible for collecting, withholding, submitting and paying applicable taxes on the total amount of the booking price to the competent tax authorities. the Company bears no responsibility for the submission, collection, withholding or payment of the relevant taxes corresponding to the price of the reservation to the tax authorities.

The the Company logo is wholly owned by the Company. It is forbidden to copy, reproduce or use it except by direct reading.

the Company collects and uses information you provide to us. When you make a Reservation, you are asked for your name, email address and mobile number. Additionally, for security reasons, we collect data regarding your computer such as your IP address, browser, and the language you used.

The reasons why we ask for your personal information is:

  • Reservations: We mainly use your personal data for managing your online reservations, sending Sms with Verification Code, Confirmation, Alternation, Cancelation and Review email for the service you booked, ensuring the best possible service and the security of your data.
  • Customer service: We might use your personal data to provide customer service and respond when you need us.
  • Reviews: Next of each review you submit we display the firstName and the initial of your lastname if you do not have an account, and you full display name if you do have an account.
  • Marketing: We may use your personal information to contact you and inform you of special and new offers. You can unsubscribe from email marketing communications quickly, easily and at any time. All you need to do is click on the 'Unsubscribe'.
the Company has the right to keep records and process personal data of the visitors of this site, as this is necessary for its proper operation and development, and may use it for advertising purposes. We’ll keep your personal data for as long as we think it's necessary to enable you to use our services or to provide our services to you (including maintaining your user account, if you have one), to comply with applicable laws, resolve any disputes and otherwise to allow us to conduct our business, including to detect and prevent fraud or other illegal activities.

Third Party Service Providers: We may use service providers to process your personal data on our behalf. This processing is done for a variety of purposes, including sending promotional material. Third-party providers are bound by terms of confidentiality and may not use your personal data for other purposes.

Under European General Data Protection Regulation law (GDPR), we apply reasonable procedures to prevent unauthorized access and misuse of personal data.

At any time you have the option to exercise all the rights provided by the law regarding the processing of your personal data by sending your request using our Contact form.

Deletion of Personal Data
At any time you have the option to request the deletion of your Personal Data by sending your request using our Contact form.

Users Profiles
If you choose to Sign up and have a user profile, by default, all the information displayed in your profile is public and accessible for every Internet user. After Sign up, you may choose to have a private profile at your profile settings. All the information displayed in private profiles is visible only by your friends, however, your name, profile and avatar image are still public and accessible for every Internet user. Finally, the Company will add automatically all Reservations to your profile, when using the cell number registered in your profile.

At any time you may delete your Account at your Profile Settings → Delete Account.

Cookies are very small information text files that are used by browsers and help make a site work better by allowing it to recognize the user's preferences whenever they return to it.
These are the following types of files in the Company:

  • Function Cookies: Allow the site to run smoothly
  • Ad Cookies: Allow customized ads to appear on other websites or apps based on your actions on connected computers and devices.
  • Preferences Cookies: Allow customized content to appear for the user.
  • Statistics Cookies: Count traffic and user behavior.

Modification of the Terms
the Company reserves the right to modify the terms of this Agreement at any time, each amendment is immediately applicable upon its publication.

If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.